Privacy Policy

Data Controller

Alicia F. White, Owner
Grateful Hearts Phlebotomy Services, LLC

Collected Personal Data

• Payment information (processed securely through a third-party payment provider, if applicable)
• Information voluntarily submitted through contact or appointment request forms

Purpose of collecting data

Grateful Hearts Phlebotomy Services, LLC collects personal information only for legitimate business and healthcare-related purposes. We collect information to:

• Schedule and manage appointments.
• Respond to inquiries and customer service requests.
• Provide mobile phlebotomy and specimen collection services.
• Verify patient identity when necessary.
• Communicate appointment confirmations, reminders, and service updates.
• Coordinate with healthcare providers and laboratories, when authorized and applicable.
• Process payments for services rendered.
• Maintain accurate business and service records.
• Improve the functionality, security, and performance of our website.
• Comply with applicable federal, state, and local laws and regulatory requirements.

We are committed to protecting your privacy. Personal information is collected only as needed to provide our services and is handled with appropriate safeguards. We do not sell or rent your personal information to third parties. Information is shared only when necessary to provide requested services, comply with legal obligations, or with your authorization.